FREQUENTLY ASKED QUESTIONS
Are there other practitioners that work with Dr. O'Hara?
Yes, there are other practitioners who work with Dr. O’Hara to provide a full range of consultative services to our patients.
Lindsey Wells, ND is an experienced naturopathic doctor who also cares for children with PANS, PANDAS & BGE as well as other neurodevelopmental and chronic illnesses. She wrote the children’s book, Super Sam and the battle against PANS/PANDAS.
Vicki Kobliner, MS RDN, is a Registered Dietitian/Nutritionist who also cares for children with Autism, children and adults with other chronic and gastrointestinal issues and offers preconception and pregnancy consultative care.
Can you give me some specifics on the practice?
Dr. Nancy O’Hara is a board-certified pediatrician who integrates the care of children together with Lindsey Wells, ND, Vicki Kobliner, MS RDN and other practitioners. Their functional medicine approach for children with neurodevelopmental delays, including PANS, PANDAS, BGE, Tick-Borne Illnesses, Autism Spectrum Disorder, ADHD and other chronic illnesses, is consultative and individualized.
Dr. O’Hara works with patients to integrate their therapies, medications and other interventions in a thorough and holistic fashion. She examines the biochemical, immunologic, environmental and nutritional aspects of a patient’s health and assimilates all of this information to form an individual protocol for each patient.
For parents planning conception, Ms. Kobliner can help you make good quality diet, environmental and lifestyle choices for a healthy pregnancy. For patients looking for herbal, naturopathic and homeopathic interventions, Dr. O’Hara highly recommends Dr. Wells.
How do we get started?
Complete all the appropriate questionnaires and forms located in the New Patient Portal. This can be found under the “New Patients” tab on the website.
Once Dr. O’Hara has reviewed the questionnaires and forms, we will let you know if this practice is right for you and which practitioner you or your child will be seeing. Please allow 2 weeks for this process. At Dr. O’Hara’s discretion, you may be invited to see Lindsey Wells, ND or Vicki Kobliner, MS RDN. As a pediatrician, Dr. O’Hara does not accept new patients 16 years of age or older.
If we feel your needs would be better served elsewhere, after reviewing your completed forms, we will provide you with other practice names and/or resources to help you with next steps.
What happens during my initial visit with Dr. O’Hara?
The initial consultation will last at least 2-3 hours. It is imperative that your child is present and we strongly advise that both parents participate in the initial consultation.
Both parents must sign all consents and participate fully in their child’s care with our office. If your child needs supervision, it is especially important that two adults attend. We also suggest that you bring a snack and other activities for your child, as the consultation will be lengthy.
At the initial consultation, Dr. O’Hara and her colleagues will review your child’s history, conduct a nutritional physical examination, and observe your child. Dr. O’Hara and her colleagues will discuss how they see your child’s history and development as it pertains to a functional medical approach, and will present a detailed treatment plan for your child.
Do you require any additional information other than the questionnaire prior to the initial consultation?
When you submit your materials through the portal, it’s important to include all supporting privacy and consent forms, as well as any lab tests, evaluations (medical, psychological or therapeutic), or other previous testing done.
What happens after the initial consultation?
After the initial consultation, we will provide you with a detailed plan, which may include recommendations for new therapies or changes to existing therapies; blood, urine, stool and/or other testing; the use of nutraceuticals and medications; and possible dietary changes with supporting resources.
The first follow-up consultation (which may be via telehealth) will be scheduled for approximately 5-8 weeks after the initial consultation. This will focus on the results of recommended tests and further treatment and therapy plans. Future follow-up consultations will occur as frequently as needed, but generally take place every 1 to 3 months. Although follow-up consults can be done by phone or telehealth, patients of the practice must be seen and examined in person by Dr. O’Hara in the office at least once per year.
Please also note that for all office and telehealth visits you may choose to submit our invoices to your insurance company for reimbursement. Telephone consults are not generally covered by insurance and email correspondence is not covered by insurance. You should not submit invoices for email correspondence to your insurance provider.
What is required prior to follow-up appointments?
An update is required one week prior to ALL consultations. You can find The Existing Patient Update Form in the Patient Portal. Any lab test results will be available on the Patient Portal after you have scheduled the next appointment, and after we have received the update.
What happens if I have to cancel my appointment?
For the initial consultation: Because of the preparation time required prior to the first meeting or initial consultation, we require a minimum of 7 business days’ advance notice when canceling. Giving less than 7 business days’ notice will result in a cancellation fee of half of the initial consultation fee. The only exceptions would be for medical emergencies or natural disasters.
For follow-up consultations: We require 2 business days’ notice for follow-up consultations, which includes office visits or telephone consults. You may be charged 50% of the standard fee for any consultation not canceled within 2 business days of the scheduled appointment.
For office procedures: We require 1 business day’s notice for cancellation of office procedures, including infusions and blood draws. We reserve the right to charge 50% of our standard fees for scheduled procedures. If you cancel and do not reschedule an IV appointment, or do not cancel and do not show up, you will be charged for the IV, as each IV is individually ordered and drawn for each patient and we cannot use it for another patient.
What are your fees?
Please contact our office for our current fee schedule. Given our extended waiting list, there is a $500 nonrefundable deposit required at the time your appointment is scheduled in order to hold your spot. This can be charged to your credit card at that time or paid by check.
How do I sign up for a membership?
Please go to the Membership Page to see what is included and to decide which level of membership you would like to receive. At the bottom of the page, please provide your name and email to subscribe.
Can I cancel my membership?
Your membership renews annually, or quarterly if you choose, and you can cancel when your next payment comes due.
Who can I contact with questions about my membership?
Please contact Shannon at [email protected] with questions.
How do I sign up for a mentoring?
Please go to the Mentoring Page to see all of the options available.
Am I charged for the preparation Dr. O’Hara does prior to our mentoring sessions?
No, we encourage practitioners to email us a summary, questions and any lab testing for the patient or client you would like to discuss. Dr. O’Hara will review all of these at no charge. You are only charged for her time during the mentoring session(s).
Does Dr. O’Hara provide in person or group mentoring sessions?
Yes, you can sign-up as a group of practitioners, be assigned to a group as well as request in person mentoring at our office or yours. Please contact Shannon at [email protected] for more information.
Can I cancel my mentoring?
You can sign up for hourly, quarterly or annual options and you can cancel when your next payment is due.
Who can I contact with questions about mentoring?
Please contact Shannon at [email protected] with questions.
Should I purchase your book before applying to become a patient? How will your book help me?
The book, Demystifying PANS/PANDAS, A Desktop Functional Medicine Reference on Basal Ganglia Encephalitis, provides the foundation for the diagnosis, assessment and allopathic and functional medicine treatment of these diseases. It may be essential as a practitioner or to share with your practitioner in learning about the three-pronged approach to this disorder and how to get started. It is also a very well cited reference to share with skeptical colleagues or family members.
Who should order this book?
Parents – As a parent, this book will help you to better understand how to help your child through this abrupt-onset and challenging disease. You can also share it with your practitioner to help them better understand this disease and perhaps set up a mentoring session with Dr. O’Hara.
Teachers, Counselors and Therapists – This book will help you to better understand your student or client, the behavioral flares and how to manage them as well as a well-referenced guide to neurotherapy and accommodations in the school setting.
Practitioners – This book is a very well-referenced desktop guide to assessing and treating this disease. It is a foundation for learning both the functional medicine and allopathic treatments of PANS, PANDAS and Basal Ganglia Encephalitis. It can also be a first step in further learning through our Membership and Mentoring Programs.
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